Terms and Condition

Last updated: 06/02/2026

Welcome to btwentys.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

btwentys.com is an online platform offering beauty, skincare, and cosmetic products. By using this website, you agree to these Terms & Conditions and all applicable laws and regulations.

2. Products & Services

  • All products listed on the website are subject to availability.

  • We reserve the right to modify, replace, or discontinue any product at any time without prior notice.

  • Product images are for reference purposes only. Actual product packaging may vary.

3. Pricing & Payment

  • All prices are listed in INR unless stated otherwise.

  • Prices may change without prior notice.

  • Payments must be completed through our approved payment gateways.

  • We do not store debit or credit card details on our servers.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

  • Once an order is confirmed, it cannot be modified or canceled unless stated otherwise in our policies.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to external factors.

  • We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

  • Ownership and risk of products pass to the customer upon successful delivery.

6. Returns & Refunds

  • Returns and refunds are governed by our Refund / Return Policy available on the website.

  • Products must be unused, unopened, and in original packaging to qualify for returns unless damaged or defective.

7. Beauty & Skincare Disclaimer

  • Products are intended for external use only unless clearly stated otherwise.

  • Individual results may vary.

  • Always perform a patch test before using any beauty or skincare product.

  • btwentys.com is not responsible for allergic reactions, skin irritation, or any adverse effects.

  • Consult a dermatologist or medical professional if you have concerns regarding product usage.

8. Intellectual Property

All content on btwentys.com, including text, images, logos, graphics, and designs, is the intellectual property of btwentys.com and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with the website’s security or functionality

  • Upload or transmit harmful, misleading, or malicious content

10. Limitation of Liability

btwentys.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📞 Phone: +91 94323 93933
📧 Email: info@btwentys.com
🌐 Website: https://btwentys.com/